FAQ

1. What is Gifify?

Gifify is your one-stop online store for unique, high-quality products that make life more fun and memorable. From gifts to trending gadgets, we handpick items to bring joy to every purchase.

2. How can I place an order?

Placing an order on Gifify is easy:

  1. Browse our collections and select your favorite products.

  2. Click “Add to Cart” and proceed to checkout.

  3. Fill in your shipping details and payment information.

  4. Confirm your order and receive an email confirmation.

3. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and Shopify Payments for secure and hassle-free transactions.

4. How long does shipping take?

Shipping times vary depending on your location:

  • USA: 5–10 business days

  • UK & Europe: 7–15 business days

  • Other regions: 10–20 business days
    You will receive a tracking number once your order has shipped.

5. Can I track my order?

Yes! Once your order is shipped, we will email you a tracking number so you can monitor your package every step of the way.

6. What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If your order arrives damaged or defective, please contact us within 14 days of delivery for a return or exchange.
Email: contactus.gifify24@gmail.com

Please note: Items must be unused and in original packaging to qualify for a return.

7. Do you ship internationally?

Yes! We ship worldwide. Shipping times may vary based on your location, and international customers are responsible for any customs fees or import duties.

8. How can I contact Gifify customer support?

Our friendly customer support team is here to help!
Email: contactus.gifify24@gmail.com
We typically respond within 24–48 hours.

9. Do you offer gift wrapping?

Yes! Many of our products can be gift-wrapped upon request. Add a note during checkout to include gift wrapping, making your present extra special.

10. Can I cancel or modify my order?

Orders can be modified or canceled within 2 hours of purchase. Please contact us immediately at contactus.gifify24@gmail.com if you need to make changes.

11. How can I stay updated on new products and promotions?

Sign up for our newsletter at the bottom of our website to receive the latest updates, special offers, and exclusive deals from Gifify.